I investigated medical malpractice claims for a professional liability insurance company for 7 years. I interviewed hundreds of doctors during that time, and reviewed medical records for more than 1,000 patients. Don't ever make me watch eye surgery.
I was a project manager for a healthcare technology company, as a liaison between PhD researchers, contract research organizations, medical offices and technology staff. I became an expert at mapping out interactive voice response (IVR) systems for mental health automated phone evaluations.
I publish two blogs: Frisco Kids (since 2008) and Jersey Kids (since 2010) - focusing on family-friendly travel and activities in the San Francisco Bay Area, and the New Jersey/New York area. The Jersey Kids blog gives me an excuse to see a lot of Broadway shows.
I earned a certificate in managed care administration.
I've written dozens of articles on landscaping and lawn care, but can't keep my own plants or grass alive.
The best class I took in high school was typing. I can type 90+ words per minute. I can also take accurate notes by hand, while maintaining eye contact with the person I'm interviewing.
My journalism education came from four years of news and feature writing at my college newspaper, the Daily Pennsylvanian. My favorite piece to write was a profile of the head art packer at the Philadelphia Museum of Art.